Fostering a Culture of Respect: Eliminating Gossip, Rumours, & Destructive Behaviour

Bad attitudes, jealousy and disruptive behaviour will lower your organizations collective morale, lower personal self-esteem and reduce teamwork and productivity. When uncivil, toxic behaviour infects a organization at any level, managers may be tempted to ignore it or give in, the wrong thing to do, but tolerating it is not a solution!

This session will show you how to neutralize gossip and put a system in place to ensure it does not re-occur, starting with that of Zero Tolerance and workplace reprimands. The destructive effects of blaming others, griping, pessimism and of always passing the buck needs to be stopped. In this session, you will learn to keep emotional control and tame disruptive and destructive behaviour.

• How managers inadvertently reward negative and destructive behaviours.
• The steps you need to act on in order to keep total control of the situation.
• The four types of problem employees there can be and how they become a problem.
• How to turn around the gossip, gab and the grapevine to create more empowered employees.
• How to tell when someone is lying to you and how to confront them on it.
• When to focus on the behaviour you see and not the attitude behind it.
• How to identify all the forms of bullying there are that you need to control.
• Learn which topics should not be talked about at work.
• How to stop the rumour mill before it gets started with a policy of transparency.
• Why people want to ‘push your buttons’ by their off-side or inappropriate comments.
• The D.I.S.C. Personality Profile – that teaches how people do what they do good or bad.
• How to control the unwritten rules of the office that becomes the negative culture to discipline
• How to adopt great techniques to use when employees blame others or deny responsibility

• There will be several complimentary bonus resources offered at the wrap up to the presentation.
• They include a free PDF copy of my book on Trust, and four very relevant self-tests that drive up the content on leadership, empowerment, engagement and coaching.

• Anyone who has to deal with HR issues relating to poor interpersonal skills. The bonus to this webinar are the leadership, engagement resources provided at the wrap up.

Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into their personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him with proven experience that clients can relate to. A solid business background from a good cross-section of the industry includes: 

Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,
Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta 
Senior marketing representative for a fully integrated Canadian oil and gas company, which included expanding the market share and building retail stations
Grew an executive recruiting company from three employees to over 20, and set up a remote recruiting office in England 
Set up, owned, and managed a 24-hour-a-day, 365-days-a-year retail convenience store and gas bar business
As a hobby organizes and chairs election campaigns at every level of government
Active in several community associations in a leadership/board member role
He has been providing education keynotes, workshops, and webinars all across North America full-time for the past 40+ years. Bruce now follows his passion – working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical, real-life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles, and tools to support the content and measure skill levels.

The focus is on improving engagement and team building with the added value of aligning corporate strategy to create high-performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure the implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?

Clients include businesses, Government, education, non-profit associations, and health care. 

In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge.